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Portfolio

Prime Welcome Gift

–CLIENT–

Prime Digital Academy

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–MY ROLE–

​Research, Prototyping, Usability Testing, Presentation 

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–METHODS–

  • Heuristic Analysis

  • Love letter/Break-up letter

  • Usability Testing

  • Experience Prototyping

  • AEIOU Observation

 

–DELIVERABLES–

  • Prototype

  • Sketches

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–PRIMARY TOOLS–

  • Sketch

  • Pencil/Paper

  • Fabric, Foam & glue

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Early sketch of The Full stack

Prime Digital Academy usually gives their Full stack development students a water bottle and a t-shirt on their first day of class. The students were finding this gift impersonal and useless. Prime wanted to find a welcome gift that made students smile and feel like they were a part of something.

HEURISTIC ANALYSIS

Our water bottle was measured against Nielsen's 10 usability heuristics for interface design. We tested these key tasks:

  • Drinking Water

  • Filling bottle

  • Adding to/emptying fruit infuser

  • Cleaning

  • Carrying

  • Opening/Closing

The Pros include that the bottle was easy to drink from, fill, clean, fill with fruits, view how much water was inside, and has the freedom to add flavor. The cons include that it was hard to empty the bottle, hard to hold with smaller hands, uses lots of finger strength to open the bottle, and must use two hands to empty to prevent infuser from falling out.

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INITIAL SKETCHES

An AEIOU Observation was performed on current Full Stack students. They were asked about their first day their behavior was watched for about an hour. After this data was collected initial welcome gift sketches were created.

My initial sketches for the gift included:

  • a branded notebook set with a whiteboard front page for quick notetaking both permanent and erasable.

  • A customizable Prime branded wireless mouse in which students could save websites they visit often or certain functions often used onto specific buttons on the mouse. 

  • The Full stack is a pancake-shaped stress toy and a scavenger hunt. You will go on a scavenger hunt on the first day and with each task, you'll get one pancake. On the last task, you'll get the buttery pancake.

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A 3-D prototype was created at Lorenzo's basement. This prototype was used in all usability testing.

USABILITY TESTING

When I conducted usability testing 3 users participated. These were the methods used:

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  1. Experience Prototyping​: The user was asked to go through a scavenger hunt task and would get one pancake stack with each task completed. Observations were noted how the user reacted to the scavenger hunt and the pancake stack.

  2. Love letter/breakup letter: The user was instructed to write a letter to the pancake stack. They could express love, hate, or neutrality.

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MOVING FORWARD

Major points of interest from research included: 

  • People wanted the tasks to be easy.​

  • Most people would prefer to do the activities as a team and would want that to be a mandatory part of the activity.

  • One user suggested wanting faces on each pancake so they could use The Full Stack with rubber ducky debugging. (talking through code issues with an inanimate object with a face)

  • People liked the idea of an activity to go along with the gift.

Overall a longer research session should be conducted to see the flow of what types of scavenger hunt tasks work best.

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